Welcome to MANI Medical Device Malaysia Sdn Bhd. By accessing or using our website, products, or services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. Eligibility to Purchase

1.1. Our products are exclusively available for licensed medical professionals, including dentists, doctors, hospitals, and clinics.
1.2. Proof of professional licensure or authorization may be required before purchase.
1.3. By placing an order, you confirm that you meet the eligibility criteria outlined above.

2. Product Usage

2.1. Our products are designed for use by trained professionals in medical, dental, or surgical settings.
2.2. Proper handling and application of our products are the responsibility of the purchaser and end user.
2.3. MANI Medical Device Malaysia Sdn Bhd is not liable for misuse or mishandling of our products.

3. No Therapeutic Claims

3.1. We do not make or endorse any therapeutic claims regarding the effectiveness or outcomes of our products.
3.2. Our products are intended solely as medical devices to assist in professional procedures and are not substitutes for professional judgment or treatment.

4. Order Processing and Payment

4.1. Orders are subject to review and acceptance by MANI Medical Device Malaysia Sdn Bhd.
4.2. Payment must be made in full before orders are dispatched unless otherwise agreed upon.
4.3. Prices, specifications, and availability of products are subject to change without prior notice.

5. Shipping and Delivery

5.1. We aim to process and ship orders promptly; however, delivery times are not guaranteed and may vary.
5.2. Shipping costs, duties, and taxes, if applicable, are the responsibility of the purchaser.
5.3. MANI Medical Device Malaysia Sdn Bhd is not liable for delays caused by third-party logistics providers.

6. Returns and Refunds

6.1. Returns are only accepted for defective or damaged products and must be reported within certain time frame agreed from the time of receipt.
6.2. Refunds or replacements will be issued at our discretion upon inspection of returned items.
6.3. Products that have been opened, used, or improperly handled are not eligible for return or refund.

7. Limitation of Liability

7.1. MANI Medical Device Malaysia Sdn Bhd shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
7.2. Our liability is limited to the purchase price of the product in question.

8. Intellectual Property

8.1. All content on our website, including text, images, and trademarks, is the property of MANI Medical Device Malaysia Sdn Bhd and is protected by applicable intellectual property laws.
8.2. Unauthorized use or reproduction of any content is strictly prohibited.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Malaysia.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with the updated effective date.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Phone: 03-9545 4663
• Address: A-23-3A, EKOCHERAS, 693, Jln Cheras, BATU 5, 56000 CHERAS, Federal Territory of Kuala Lumpur